If you experience any of the following issues and you've checked your settings, we recommend you give your device a restart. You can do this via t...

Please scan this QR code and follow the prompts. You’ll be up and running in no time.

We have several suggestions to help get you back on track. Please be aware, video calls can only be made between the Pixbee App and the Pixbee smartph...

Yes, but check with your provider to ensure the other specs of the Nano-SIM card support the needs of the Pixbee. It’s specs should be on the back of ...

If you fall into this category, we recommend you physically go into a Telstra, Optus, or Vodaphone store (or contact your specific service provider) d...

The Pixbee is a brilliant watch and needs a reliable network and Nano-SIM card to support it. The Pixbee Video Smart Watch requires a Nano-SIM card. ...

Please check your Inbox and your Junk folders, the email should be found there. And don’t forget to add Pixbee to your safe senders e-mail list so yo...

If your Pixbee won’t power up, the first thing we recommend is to plug in the Pixbee to the charger it came with and ensuring it is fully charged or a...